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Send me a hello: 👋jevinchen01@gmail.com
Bridgify AI
Role
Sole designer — Feature Scoping, Research, Interaction Design, Visual Design, Prototyping
Working closely with 2 product managers, 4 engineers, and product lead.
Software
Web APP
Timeline & Status
10/2023 - 12/2023
How might we integrate AI into attorneys' document review workflow to improve readability, accessibility, and overall efficiency?
Overview
Bridgify AI launched a simple chatbot in 2023, but attorneys needed deeper workflow integration. Over three design rounds, we evolved from basic AI text generation to a fully accessible document review experience — including homepage, usage monitoring, and onboarding flows.
CONTEXT
2023: Year of AI
Technology Innovation
GPT-4.0 and GPTs enabled personalized AI tools across industries. Bridgify AI quickly launched a simple chatbot in 2023, streamlining legal knowledge searches for users — but attorneys needed much more than a knowledge search tool.
PROBLEM
Our chatbot offers legal knowledge support but isn't integrated into attorneys' workflows
Limited Use Cases
1Our chatbot offers legal knowledge support but isn't integrated into attorneys' daily document workflows.
2AI-generated text has low readability and is challenging to use effectively in real legal work.
Document Review
Attorneys spend hours reviewing vast amounts of medical records to locate specific diagnosis information, which is often overwhelming. AI-powered summarization and extraction could transform this workflow.
1ST ROUND DESIGN
Integrating AI to Generate Concise Document Summaries
The first design round focused on embedding AI into the document review flow — enabling attorneys to upload records and instantly receive AI-generated summaries, reducing hours of manual review to seconds.
2ND ROUND DESIGN
Accessibility and Readability
The second round addressed a critical flaw: AI-generated walls of text were hard to read and act on. We redesigned output formatting with structured diagnosis extraction, clear hierarchy, and scannable layouts.
3RD ROUND DESIGN
End-to-End User Experience
The final round delivered a complete product experience: a redesigned homepage, usage monitoring dashboard, and onboarding flow — giving attorneys full visibility and control over their AI-assisted document reviews.
